Frequently Asked Questions
At Divine Thai Spa, we want to ensure that your experience is seamless and stress-free. Here are some of the most commonly asked questions to help you understand our services better.
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What Do You Need Help With?
General
General Questions
Q. What is an outcall massage?
An outcall massage means that our professional massage therapists travel to your location—whether it's your hotel, home, or condo—to provide a relaxing massage experience at your convenience.
Q. What areas do you serve?
We provide outcall massage services across Bangkok, including Sukhumvit, Silom, Sathorn, Asok, Thonglor, and surrounding areas. If you're unsure whether we cover your location, feel free to contact us.
Q. Do I need to provide anything for the massage?
No, our therapists bring all necessary equipment, including massage oils, towels, and other essentials. However, if you have a preference for a specific oil or lotion, you are welcome to provide your own.
Q. How long does the massage session last?
We offer 60-minute, 90-minute, and 120-minute massage sessions. If you'd like a longer duration, please let us know in advance.
Q. Is it safe to get an outcall massage in Bangkok?
Yes, booking with Divine Thai Spa is safe. Our therapists are experienced, background-checked, and follow strict hygiene and safety protocols for a secure and relaxing experience.
Q. Can I request a male or female therapist?
All our therapists are professionally trained biological females.
Booking & Payment
Booking & Payment Questions
Q. How do I book a massage?
You can book your massage through the following methods:
Q. How far in advance should I book?
We recommend booking at least 1–2 hours in advance to secure your preferred time. However, we do accept last-minute bookings.
Q. What payment methods do you accept?
We accept cash payments in major currencies, secure online payments, and cryptocurrency. For added convenience, we also accept credit and debit card payments.
Q. Is there a cancellation policy?
Yes, you can cancel or reschedule your booking at least 1 hour before your scheduled appointment without any charge — otherwise a 100% cancellation fee is applicable.
Q. Do you charge extra for late-night bookings?
No, we do not charge additional fees for late-night bookings. Our services are available 24/7.
Q. Do you offer any discounts for first-time clients?
Yes! We occasionally run special promotions for new clients. Please check our website or social media pages for the latest offers.
Your Experience
Massage Experience Questions
Q. What should I do before my massage?
For the best experience, we recommend:
- Taking a quick shower before your session
- Choosing a quiet and comfortable space
- Informing us of any medical conditions or preferences
- Wearing loose, comfortable clothing
Q. Can I choose the pressure level of my massage?
Yes! Our therapists can adjust the pressure based on your preference. Please communicate with your therapist at the beginning of the session.
Q. What if I fall asleep during the massage?
That's completely fine! Many clients find our massages so relaxing that they fall asleep, which is a great sign that your body is benefiting from deep relaxation.
Q. Are your massage oils safe for sensitive skin?
Yes, we use high-quality, hypoallergenic oils that are safe for most skin types. If you have specific allergies, please inform us in advance.
Q. Can I request additional time during my session?
If the therapist's schedule allows, you may request additional time during your session. Please check with your therapist before extending the session.
Q. Is tipping required?
Not necessary, but it's totally up to you if you want to. For a detailed guide on massage tipping etiquette in Thailand, check out our Thai Massage Tipping 101 guide.
Still Have Questions?
Can't find what you're looking for? Our team is always ready to help. Reach out and we'll get back to you right away.
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